As internet-based technology progresses, more and more businesses are relying on voice over IP (VoIP) and unified communications to connect with both customers and internal staff. If you’re trying to determine whether you should make the move to VoIP or unified communications, StrataLink is the technology advisor that can help you make key decisions about your business communications now and over the long term – even as you grow.
VoIP & Unified Communications
Modernize Your Business Communications With VoIP and Unified Communications
Is It Time to Bring Your Communications Into the Future?
One of the biggest motivators for making the migration to VoIP is that doing so can eliminate the need to maintain a legacy private branch exchange (PBX). And unified communications takes your communications technology even further with advanced video and voice collaboration tools.
What You Get From VoIP and Unified Communications
Organizations that move their communications to internet-based systems see better reliability and security, among other benefits. When you make the migration, you can expect:
Easier Collaboration. You can communicate better both internally and externally with features like video conferencing, presence, instant messaging, and desktop sharing.
High Reliability. Never worry about your wired phones going down. VoIP and unified communications give you excellent uptime and offer redundancy that isn’t possible with older systems.
Scalability. Whether your business experiences seasonality or is expanding to multiple branches or locations, you’ll be able to add or remove users when needed and only pay for the service you use.
An Improved Contact Center. Businesses that rely on a contact center can offer a better customer experience by integrating your contact center with your CRM. Data analytics will give you better insight into the customer service you provide.
Are You Ready for the Advantages of VoIP and Unified Communications?
StrataLink is here to help you make the important decision to upgrade your communications technology to IP-based systems. We provide ongoing account management, service, and support for your VoIP and unified communications services for the lifecycle of the solutions you choose. We understand that your business’s requirements are unique, and we customize our support based on your priorities.
If you need to combine older tech and newer tech, StrataLink can work with you. We’ll help you migrate to new technologies seamlessly from your traditional solutions.
