Today, many businesses focus on implementing cloud- or software-based voice services such as hosted VoIP as part of their communications strategies. However, legacy voice services still play a major role in communicating with your customers and, in some cases, still meet all of the communications requirements of certain businesses. At StrataLink, we advise on how to get the most out of your traditional technologies so they can continue to meet your future needs.
Legacy Voice Services
Stay Connected With Legacy Voice Services
Legacy voice systems are not only a great redundancy backup for cloud communications, but depending on the business, legacy voice may still meet all of your general needs for voice service. StrataLink provides ongoing account management, service, and support for these and other legacy voice services:
POTS. Plain old telephone service, or POTS, may not have any bells and whistles, but it’s reliable and user-friendly. Since there’s no connection through the internet, your phones stay up even if your internet goes down.
PRI. Primary Rate Interface (PRI) can be attractive for larger businesses because its high-capacity lines are the equivalent of having 23 phone lines. PRI meets the needs of businesses that experience high call volumes.
PBX. A private branch exchange (PBX) system is used to switch calls between users on local lines while also allowing the sharing of external phone lines. Businesses generally use PBX to save on the cost of requiring an individual phone line for each user.
Yes, Legacy Voice Services Can Benefit Your Business
No matter what kind of voice service your business requires, StrataLink can provide solutions that include both older tech and newer tech combined, depending on your needs. Utilizing legacy voice services either alone or in conjunction with cloud-based services gives you:
A reliable means to communicate with customers via voice
Ease-of-use for your employees
Redundancy for your cloud phone systems
If You Need to Maintain Legacy Voice Services, StrataLink Can Manage Them
Every business’s ongoing support requirements for voice service is unique. We customize our support based on what is important to your needs. If legacy voice services meet your communications requirements, we’re here to help you get the most out of them.
